Documents

Find publications from Hertfordshire and West Essex Integrated Care System and Integrated Care Board.

Showing 24 Documents filtered by Policies Reset filters

  • Standards of Business Conduct and Conflicts of Interest Policy

    The Standards of Business Conduct policy describes the standards and public service values which underpin the work of the NHS and reflects current guidance.

    This item has been tagged with the following terms:

    GovernanceInformation governance

  • Records management and information lifecycle management policy

    This policy relates to Hertfordshire and West Essex Integrated Care Board (ICB). Records Management and Information Lifecycle relate to the policies, processes, practices, services and tools used by an organisation to manage its information through every phase of its existence, from creation to destruction.

    This item has been tagged with the following terms:

    Governance

  • HBL ICT registration authority policy

    This document lays out the RA Policy requirements that HBL ICT Services Registration Authority adheres to. It is based on the National Registration Authority Policy v2.4. This ensures that patients are confident that their medical records are kept safe, secure and confidential in line with The Care Record Guarantee for England.

    This item has been tagged with the following terms:

    Information governance

  • Fit and Proper Person Test Policy

    The Fit and Proper Persons Regulations (FPPR) were introduced in response to concerns raised following investigations into Mid Staffordshire NHS Foundation Trust and Winterbourne View Hospital.

    This item has been tagged with the following terms:

    GovernanceHuman resources (HR)

  • Safeguarding Policy

    HWE ICB is committed to working with partner agencies to support the identification and prevention of all forms of abuse and mistreatment so that everyone can to make a full and positive contribution to society within Hertfordshire and west Essex.

    This item has been tagged with the following terms:

    Safeguarding

  • Publication Scheme

    The Freedom of Information Act (2000) – or FOI act – gives you the right to request access to any recorded information we hold, promoting a culture of openness and accountability across the public sector.

    This item has been tagged with the following terms:

    GovernanceInformation governance

  • Privacy Notice

    This Privacy Notice tells you about information we collect and hold about you, what we do with it, how we will look after it and who we might share it with.

    This item has been tagged with the following terms:

    Information governance

  • Human Resources Policy Manual

    This manual clearly sets out the policies that help to create a positive working culture at NHS Hertfordshire and West Essex Integrated Care Board.

    This item has been tagged with the following terms:

    Human resources (HR)

  • Working in partnership with people and communities

    This policy describes how we work with local people and communities to improve health and care services across Hertfordshire and west Essex.

    This item has been tagged with the following terms:

    People and communities

  • Complaints, Concerns and Patient Feedback Policy

    The purpose of this policy is to describe the systems in place to effectively manage all complaints and concerns by the organisation in accordance with NHS complaints regulations. It outlines the responsibilities and processes for receiving, handling, investigating and resolving complaints and concerns relating to the actions of the ICB, its staff and services.

    This item has been tagged with the following terms:

    Quality and patient experience