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Find publications from Hertfordshire and West Essex Integrated Care System and Integrated Care Board.
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Acceptable use policy
This policy sets out the commitment of the organisation to preserve the confidentiality, integrity and availability of communications and to ensure that these are effectively and lawfully managed.
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Competition and Disputes Resolution Policy
This policy sets out the process to be followed and reporting arrangements in the event that a provider or potential provider of services disputes the procurement/contracting/ commissioning or related decision-making decisions.
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Complaints, Concerns and Patient Feedback Policy
This policy outlines the process for handling complaints generated by patients or their representatives and sets out clear guidelines for staff, managers and complainants around how complaints will be managed.
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Continuing Healthcare and Funded Nursing Care Operational Policy
The Operational Policy for NHS Continuing Health Care (CHC) and Funded Nursing Care (FNC) details the process which the Hertfordshire and West Essex Integrated Care Board (ICB) and partner agencies will follow for referring, assessing, and agreeing eligibility for NHS CHC and for providing that care.
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Counter Fraud, Bribery and Corruption Policy
This policy aims to explain how NHS Hertfordshire and West Essex Integrated Care Board (ICB) intends to tackle economic crime following the NHS Counter Fraud Authority (NHSCFA) Strategy guidelines. It provides guidance and ensures employees are able to recognise economic crime and understand the correct reporting requirements.
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Deprivation of Liberty Policy
The Deprivation of Liberty Policy sets out the roles and responsibilities of the ICB within the terms of current legislation and case law.
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Fire Safety Policy
The Regulatory Reform (Fire Safety) Order 2005 together with the Management of Health and Safety at Work Regulations 1999, and other associated fire safety legislation, impose duties on all employers in respect of fire safety at work. These duties extend to the Herts and West Essex (HWE) Integrated Care Board (ICB), its staff and visitors. As the employer, the HWE ICB has formulated a Fire Safety Policy to include these duties.
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Fit and Proper Person Test Policy
The Fit and Proper Persons Regulations (FPPR) were introduced in response to concerns raised following investigations into Mid Staffordshire NHS Foundation Trust and Winterbourne View Hospital.
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GP Domestic Abuse and Sexual Violence Policy Toolkit
This policy toolkit has been designed to enable GP practices to implement their own comprehensive domestic abuse and sexual violence policy, covering both staff and patients affected by domestic abuse and/or sexual violence.
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HBL ICT registration authority policy
This document lays out the RA Policy requirements that HBL ICT Services Registration Authority adheres to. It is based on the National Registration Authority Policy v2.4. This ensures that patients are confident that their medical records are kept safe, secure and confidential in line with The Care Record Guarantee for England.
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