Documents

Papers for the Primary Care Board meeting in public on 24 November 2022

Microsoft Teams

Papers for the Primary Care Board meeting in public on 26 January 2023

Mircosoft Teams

Patient complaints reports

The publication of the Complaints Annual Report is a requirement under the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. The regulations prescribe that each responsible body must prepare an annual report for each year.

Patient Safety Incident Response Framework (PSIRF) Policy

This policy describes and defines the responsibility of NHS Hertfordshire and West Essex Integrated Care Board, known thereafter as the ICB, when providing oversight to organisations who have transitioned to the Patient Safety Incident Response Framework (PSIRF). Additionally, the policy outlines how the ICB will support cross system learning responses.

Physical Health Strategy – produced by the Hertfordshire Mental Health, Learning Disability and Autism Health and Care Partnership

Primary Care Local Dispute Resolution Procedure

This paper sets out the procedures that must be undertaken by Hertfordshire and West Essex Integrated Care Board (ICB) on occasions where Primary Care Contractors disagree with decisions made in respect to their contracts.

Primary Care Strategic Delivery Plan 2023-2026

This sets out how we aim to develop GP, community pharmacy, dentistry, and ophthalmology services across Hertfordshire and west Essex to benefit patients and communities over the next three years.

Privacy Notice

This Privacy Notice tells you about information we collect and hold about you, what we do with it, how we will look after it and who we might share it with.

Procurement Policy

This procurement policy sets out the framework within which Hertfordshire and West Essex Integrated Care Board (ICB) will work to ensure that the development of commissioning strategies, and any associated procurement activities, directly contributes to the ICB’s corporate aims and objectives and meets legal requirements.

Publication Scheme

The Freedom of Information Act (2000) – or FOI act – gives you the right to request access to any recorded information we hold, promoting a culture of openness and accountability across the public sector.