East and north Hertfordshire directory of service for bereavement care and support

Age UK Hertfordshire – In Touch

Phone: 01992 629358 / 01992 634964 / 01992 642356
Email: [email protected]
Website

Anne Robson Trust

Phone: 01438 873257
General Queries: [email protected]
Telephone Support Service: 0808 801 0688 (supported by community volunteers)

Aspects – Family Support

Phone: Joanne Deeks – 01279 758134
Email: [email protected]
X (Twitter)

AtaLoss

Email: [email protected]
National Bereavement Partnership Helpline: 0800 448 0800

Bereavement Advice Centre

Phone: 0800 634 9494 (Monday – Friday 9am – 5pm)

Bereavement Register

Phone: 020 7089 6403
Email: [email protected]
Office Hours: Monday – Friday: 09h00 – 17h30 Closed weekends and bank holidays

Blue Cross

Email: [email protected]

Phone: 0800 096 6606 (available from 8:30am to 8:30 pm every day. Helpline calls are kept confidential and the service is unable to call patients back who have a hidden phone number.

Webchat Service: on the website, there is a webchat service which is staffed by trained Pet Loss Support Volunteers from 8.30 am to 8.30 pm every day.

British Institution of Learning Disabilities

Phone: 0121 415 6960

Media enquiries – Clare Stephen ([email protected])

General enquiries – [email protected]
Workforce development – [email protected]
Qualifications – [email protected]
Finance – [email protected]
Conferences – [email protected]
Membership – [email protected]
Communications – [email protected]

CALM (Campaign Against Living Miserably)

Phone: 0800 58 58 58 ( Need help? Call our helpline 5pm–midnight, 365 days a year)
Webchat function on the website

Carers in Hertfordshire Bereavement Service offers bereavement support in group sessions as well as telephone support for people who do not wish to attend a group or cannot access one. Bereavement support is reviewed after six months and can be provided for up to a year. Bereaved carers who live in Hertfordshire or have cared in Hertfordshire and have lost the person for whom they cared in the last three years can access support. Groups operate in Watford and Hatfield. For further details contact Carers in Hertfordshire on 01992 586969.

Free sessions will help bereaved carers to:

Share their experience with other people in a similar situation.
Help them to find their own way to cope and move forward.
Get the information they need about other support and services which are available.

The sessions are run by an experienced team of volunteers who will be present at all sessions to offer a listening ear and support

Cheshunt Information and Counselling for Young People

Phone: 01992 588220 / 07860 065173
Email: [email protected]

Children Bereavement UK

Email: [email protected]
Phone: 0800 02 888 40
Live Chat – via the website

Child Death Helpline

Phone: 0151 252 5391
Helpline: 0800 282 986
Opening hours

Monday to Sunday – 19:00 to 22:00
Monday, Thursday and Friday – 10:00 to 13:00
Tuesday and Wednesday – 10:00 to 16:00

ChildLine

Phone: 0800 1111
1-2-1 Counsellor Chat

CHUMS Bereavement Service

Phone: 01525 863924 (opening hours 9.00am- 5pm)
Email: [email protected]

The Compassionate Friends

Helpline number: 0345 123 2304 (Open 10 am – 4 pm, 7 – 10 pm every day of the year)
Email: [email protected],uk
For office and admin Email: [email protected]
Office phone: 0345 120 3785 (9.30 – 4.30 Mon to Fri)

Coroners Court Support Services

National Help number: 0300 111 2141 (opening hours – 9.00 AM – 6.00 PM Monday – Friday)
Email: [email protected]
General enquiries: [email protected]

CRUSE Bereavement Support

Helpline: 0808 808 1677
Mailing List

Dying Matters

EASE (Environmental Animal Sanctuary and Education

Email: [email protected]

Family Lives (Formerly Parentline Plus)

Phone: 0808 800 2222
Email: [email protected]
Online Chat service – opening hours – Monday – Friday 10.30am – 9pm

Forceline

Phone:0800 260 6767

Garden House Hospice Care

Garden House Hospice Care provides specialist palliative care for patients, families and carers facing life-limiting illnesses, enabling you to have the best possible quality of life by providing care and support in the setting of your choice. Our committed and passionate team offer physical, emotional and spiritual care. It is available for people living in North Hertfordshire, Stevenage and surrounding towns and villages in Central Bedfordshire and Cambridgeshire and we support hundreds of people every year.

The Family Support Team work with patients, families and friends, both pre- and post-bereavement. We offer 1:1 Counselling, Group & family work, Supportive Calls, Social work and help access other services, such as benefits and housing, to support your psychological & spiritual wellbeing. Our team will meet you wherever you are in your journey; taking the opportunity to provide timely and appropriate support, to listen, to help you explore what has meaning for you, and enable you to achieve the best possible outcome for yourself.

Patients with an identified need who are not known to the Hospice can be referred by a healthcare professional. Patients known to the Hospice, and any family and friends, can self-refer to Family Support Services. You can refer yourself to our service by calling 01462 679540 and asking for Family Support.

The Good Grief Trust

Email: [email protected]

Gypsy and Traveller Communities Support Line

HABS – Family Support Team

Phone: 01992 303331 Option 5

Hear4U Listening – Broxbourne

To arrange sessions, contact Isabel Hospice Family Support at [email protected]

For further information, please contact:

Diana Forrest, Hear4U Coordinator, [email protected]
Jacqui Gifford, Hear4U Administrator, [email protected]

Help is at Hand

Hertfordshire AGE UK

Phone: 01707 323 272 / 0300 345 3446
Email: [email protected]
Facebook
Twitter

Hertfordshire County Council Services for Young People

East Herts: which includes Hertford, Ware, Buntingford and Bishop’s Stortford 01992 588220 or text 07860 065173
Email:[email protected]

Broxbourne, which includes Cheshunt, Waltham Cross. Email: [email protected]

Welwyn Hatfield, which includes Welwyn Garden City and Hatfield. Email: [email protected]

Stevenage : 01438 843340 or text 07860 065178 Email:[email protected]

North Herts, which includes Hitchin, Baldock, Royston and Letchworth. Email: [email protected]

Hertfordshire County Council – Directory of Service – Bereavement Services (Resources below)

Stand-by-me Bereavement Support

Helpline: 07469 255139

Stevenage Bereavement Support Group

Pjone: 01438 361616
Email: [email protected]

Young Carers in Hertfordshire

Phone: 01992 586969
Email: [email protected]
Twitter
Instagram

Hope Again (for young people)

Email: [email protected]
Telephone – 0808 808 1677

Monday – 9.30am-5pm
Tuesday – 9.30am-8pm
Wednesday – 9.30am-8pm
Thursday – 9.30am-8pm
Friday – 9.30am-5pm

Email: [email protected]
Referral form

Isabel Hospice

1:1 Counselling/bereavement Support for Adults

We offer 1:1 Counselling/bereavement support to Isabel Hospice patient’s family members/loved ones. These sessions can be offered as a f2f appointment (required to attend sessions at WGC sites) or via telephone support/online.

Group Support Sessions for Adults

Our Grief Encounters Groups are 6-week episodes of care. We have sessions available in WGC, Hoddesdon and Bishops Stortford. This is offered to anyone in our catchment area whether or not there are links to a hospice patient.

Therapy Group sessions for patients and carers linked to Isabel Hospice: Craft group, Serendipity Female patients group, Serendipity Female carer group, The Junction Male patient therapy group, and Mindfulness. Our groups are a variety of face-to-face and online work. Please contact for more information.

Bereavement Support for Children (up to 18 years)

Any Children in our catchment area whether there are links to a hospice patient can access our children’s service.

We offer 1-1 support face-to-face either on-site in WGC or school, online or by telephone.

We also offer group work, which includes feelings and sounds(drumming) CATS (children and teenagers support) therapeutic activity groups for young children and Youth groups for older children, therapeutic art crafts and creativity groups and Mindfulness.

Compassionate Cafes

Compassionate cafes are offered to anyone in our catchment area whether they are connected to Hospice, and these are drop-ins. We have groups in Welwyn Garden City, Hoddesdon and Bishops Stortford. These can be.

Contact information

01707 382500 – switchboard
01707 382563 Family Support direct line
email: [email protected] for enquiries
[email protected] for the referrals as information needs to be secure.
Feedback Form: Compliments and Complaints – Isabel Hospice

Kooth

The Loss Foundation

Phone: 0300 200 4112
Email: [email protected]

Marie Cure Bereavement Support Service

General Queries Contact number: 0800 716 146 (for queries relating to Donating, fundraising, administration, correspondence or anything else)

Support Line Contact number: 0800 090 2309( for emotional support and practical information about terminal illness including for family and friends).

The website contains a list of contact numbers for the referral service depending on the catchment area of the patient. This referral service covers each catchment area within the United Kingdom, Scotland and Wales and Ireland

Local referral services

South East: 0188 377 2232 (Open Monday – Friday 8am – 6pm)
London: 0203 370 2208 ( Open every day – 8am – 10pm)

MIND

Phone: 0208 215 2243 (Opening hours – Monday-Friday 9am – 5pm)
Infoline: 0300 123 3393
Email: [email protected]

Miscarriage Association

Helpline: 01924 200799 Opening hours – Monday – Friday 9am – 4pm
Email: [email protected]

The Mix

Helpline (for under 25s): 0808 808 4994
1-to-1 chat service: Speak To Our Team | Support For Mental Health & Other Issues | The Mix

National Association for Children of Alcoholics (NACOA)

Helpline: 0800 358 3456
Helpline Email: [email protected]
General enquiries
Phone: 0117 924 8005
Email: [email protected]
Post: PO Box 64, Bristol, BS16 2UH

Nightline

Email: [email protected]

The Oil Leigh Trust

Papyrus

HOPELINE247: 0800 068 4141 (Opening Hours – 24 Hours, 7 days a week Weekends and Bank Holidays included)
Text: 07860 039 967
Email: [email protected]

Refugee Therapy Centre

Phone: 07828 049099
Email: [email protected]

The Road Victims Trust

Phone: 01234 843345 (Opening Hours – 8.30 am – 4.30 pm on weekdays, except bank holidays. Outside these hours please leave name and number and a short message).
Email: [email protected]

St Augustine’s Broxbourne

Phone: 07581 880333

St Clare Hospice

Main Reception: 01279 773700
24-Hour Advice Line: 01279 773773
GriefLine: 01279 945089 (8am to 5pm every week day and up to 8pm on Tuesday and Thursday)

Samaritans

Phone: 116 123 (More info regarding phone number)
Email: [email protected]

Sands

Helpline: 0808 164 3332 (The Helpline is for anyone who has been affected by the death of a baby and wants to talk to someone about their experience. The Helpline team are there to listen and give support, and can advise you about finding local help, whether from a Sands group or other counselling services, or information about other relevant support organisations.)

Email: [email protected]

The website has information pages on finding local support groups and joining online communities.